Solutions Connect it

Privacy Policy

Introduction

We, Solutions Intelligentes Connect It, are committed to protecting and securing the personal information obtained in the context of our relationships with you and to preserving its confidentiality. This personal information protection policy of Solutions Intelligentes Connect It (the "Policy") describes the types of personal customer information we collect, how we use it, and the measures we take to ensure it is properly managed.

Consent to the policy

We have developed our policies and practices to comply with applicable federal and provincial laws regarding personal information protection in the private sector.

By viewing the Solutions Intelligentes Connect It website, you agree to be subject to the Policy. We reserve the right at any time and at our sole discretion and without notice to modify the Policy. We invite you to review the policy from time to time.

What is meant by personal information?

Information is considered personal when it relates to an identifiable person. It includes name, address, age, income, date of birth, gender, information about your financial situation and credit history, as well as your opinions, preferences and purchasing habits.

What information do we collect and how do we use it?

Depending on the scope of the mandate entrusted by the client company, we may be called upon to collect the following information:

  • Last name
  • First name
  • Telephone and/or fax number
  • Email address

Your information is also collected through the interactivity that may be established between you and our website in the following ways:

  • Appointment booking for exploratory call
  • Cookies
  • Newsletter subscription
  • Registration for Solutions Intelligentes Connect it products

Our principles regarding personal information protection

1. We have a responsibility to you.

We have a responsibility for all personal information in our possession, including information we communicate to third parties for processing, storage or other purposes. To fulfill this responsibility, we have developed and implemented this personal information protection policy.

In accordance with the Act respecting the protection of personal information in the private sector, we have on our team a person responsible for personal information protection: Christophe Vannerum, Business Analyst & Founder, christophe@solutionsconnectit.com, 438 771-4862 #100

2. We provide you with the reason why we collect personal information.

We always provide the reason why we collect personal information, whether before or during information collection. We collect, use and communicate your personal information to:

  • process your request to provide a service or product;
  • better understand your service and product needs, provide you with relevant information and offer you services or products that meet these needs;
  • ensure the delivery of services and products;
  • process, manage, analyze and control your relationship with us, including to collect any money you owe us;
  • comply with legal requirements and regulatory obligations; and
  • perform tasks for other purposes authorized by law, from time to time.

By providing us with your personal information, you consent to our use of it for the purposes described above.

3. We obtain your consent for the collection, use and disclosure of your personal information to third parties

We obtain your consent for the collection, use and disclosure of your personal information, unless the law allows us to proceed otherwise. The method used to obtain your consent varies according to circumstances and the nature of the information. Consent may be given verbally or in writing, or may be explicit or implicit. We request your explicit consent (verbal, written or electronic) before collecting, using or disclosing your sensitive personal information. Furthermore, your consent is implicit when you already have a business relationship with us, have already provided your explicit consent in this regard, or when the purposes for which we use your personal information are reasonably apparent.

At any time, you can modify your consent choice by contacting us.

4. Withdrawal of your consent

You can withdraw your consent at any time if you no longer wish to receive communications about products and services. Simply send an email to: christophe@solutionsconnectit.com.

Your request will be processed as soon as possible, but your name may not be removed in time from certain lists used for ongoing promotional activities. Please note that we may communicate with you for reasons related to the administration of your account even if you have removed your name from our marketing communication lists.

5. We limit the collection of your personal information.

We only collect personal information necessary to offer you our services and products. When we need to collect personal information for reasons other than those described in this policy, we request your consent before or during collection. We collect your personal information only through transparent, fair and legitimate means.

6. We limit the use, disclosure and retention of your personal information.

We use and disclose your personal information only for the purposes for which it was collected, unless you agree or the law permits it to be used and disclosed for other purposes.

Data and information provided to us by the client remain within our company, for use by our employees or subcontractors.

We may communicate your personal information to external companies that participate in service delivery, such as service providers and agents ("service providers"). When your personal information is communicated to a service provider, they are required to protect it and comply with this personal information protection policy.

We only retain your personal information for the duration of our business relationship with you or as required by federal and provincial laws. Your personal information is subsequently destroyed.

7. We keep your personal information up to date.

We ensure that your personal information is up to date, accurate and appropriate for the purposes for which it was collected. We ask you to inform us of any changes to your address, telephone number and any other relevant information so that we can provide you with the best possible service.

8. We are transparent about our personal information protection policy.

We are committed to providing you with clear and accessible information about our personal information management policies and practices.

9. You may request to view the personal information we hold about you.

You have the right to view the personal information we hold about you to verify its accuracy. If applicable, you may request that incorrect information be updated. To view your personal information, send us a written request to that effect. We will respond to your access or information request within a reasonable time. However, there may be times when we cannot fulfill your request. This could be the case, for example, if access to your personal information would allow you to become aware of confidential or proprietary business information, personal information about another person (which we would be unable to separate from yours), or information confidential under law.

10. We respond to your questions, concerns and complaints related to personal information protection.

We respond within a reasonable time to any question, concern or complaint related to personal information protection or our personal information protection policies and practices. We will respond to any concerns you may have regarding the protection of your personal information and will initiate an investigation if necessary. In most cases, problems are resolved simply by reporting them to us and discussing the situation.